Privacy policy

Last updated: April 16, 2025

This Privacy Policy describes how Joyfull Wellness Hub operated by Brooke Hudson (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from shop.joyfullwellnesshub.com (the “Site”), or otherwise interact with us through our services (the “Services”).

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies, please do not use our Services.

1. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. We’ll post the updated version on this page and revise the “Last updated” date.

2. Information We Collect

a) Information You Provide

  • Name, email, shipping address, and phone number

  • Payment information (processed via third-party services)

  • Account login credentials

  • Customer support correspondence

b) Information Automatically Collected

  • Device details, browser type, and IP address

  • Site usage data via cookies and analytics tools

c) Information from Third Parties

  • Shopify and other service providers

  • Email or payment platforms (e.g., Stripe or PayPal)

3. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate updates, promotions, and newsletters

  • Prevent fraud and enhance site security

  • Improve and personalize your experience

You may opt out of marketing communications at any time.

4. Sharing Your Information

We may share your personal information with:

  • Shopify (our eCommerce platform)

  • Service providers (e.g., payment processors, email platforms)

  • Legal authorities, when required

  • Business partners (for marketing with your consent)

We do not sell your personal information.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website performance

  • Tailor ads and marketing messages

You can manage cookie preferences in your browser or opt out of targeted advertising through links like:

6. Data Retention

We retain your information as long as necessary to:

  • Fulfill orders and provide Services

  • Resolve disputes or enforce our policies

  • Meet legal obligations

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data

  • Withdraw consent for marketing

  • File complaints with data protection authorities

To exercise any rights, please contact us (details below).

8. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from children. If you believe we have, please contact us so we can delete the information.

9. International Transfers

Your data may be processed outside your country (e.g., via Shopify servers). We use legal safeguards like Standard Contractual Clauses when required.

10. Contact Us

If you have questions or wish to update your information, you can reach us at:

📧 brooke@joyfullwellnesshub.com